Returns Policy

LUCASAIDE LTD RETURNS POLICY

Returned Goods

If you decide that you do not want any item which we have delivered then, provided that it is returned to us in its original and unused condition (including in its original packaging), along with the wrapping and delivery note (as proof of purchase) within 7 days of delivery, we will exchange it or offer a refund. All unwanted goods will be subject to a handling charge.. We would recommend you use a tracked / recorded delivery method, as we cannot be held liable for missing or damaged goods.This guarantee is in addition to and does not affect your statutory rights. If you post the item to us, we will endeavour to send you a replacement or refund your payment, within 14 days